1. Corporate Identity & Billing Transparency
Playpuzzlenest is a premier brand managed by MAINLAND TOYS LIMITED, a registered New Zealand entity (Company Number: 8838909; NZBN: 9429051501440).
Billing Identification: To ensure clarity in your financial records, please note that transactions will appear on your bank or credit card statement under the descriptor: MAINLAND TOYS LIMITED (or a derivative thereof).
2. Secure Payment Infrastructure
We utilize Stripe as our primary third-party payment processor. Stripe is a globally recognized, PCI-DSS Level 1 certified service provider.
Encryption & Protection: All transactions are processed via Stripe’s secure servers using advanced SSL/TLS encryption. MAINLAND TOYS LIMITED does not store or transmit your full credit card numbers or sensitive CVV codes.
SCA Compliance: Our payment gateway supports Strong Customer Authentication (SCA) and 3D Secure protocols, providing an additional layer of security for our European customers.
Risk Monitoring: Stripe employs sophisticated machine-learning algorithms to monitor transactional patterns and prevent unauthorized or fraudulent activity.
3. Accepted Payment Methods
We support a wide array of professional payment options to accommodate our global audience:
Cards: Visa, Mastercard, and American Express.
Regional Options: Various recognized electronic payment solutions available at our secure checkout.
4. Data Privacy & Consent
In alignment with the New Zealand Privacy Act 2020 and the GDPR:
Managed Cookies: We utilize a managed Cookie system. Non-essential tracking cookies are only activated upon your explicit consent via our website’s cookie banner.
Information Use: For details on data retention and protection, please consult our full Privacy Policy.
5. Payment Inquiries & Support
Should you have any questions regarding a transaction or require assistance with the checkout process, please contact us directly. We recommend contacting our support team prior to reaching out to your financial institution to ensure the fastest resolution.
Email: educational@playpuzzlenest.com
Registered Address: 419 Marshs Road, Halswell, Christchurch, 8025, New Zealand