At Playpuzzlenest, operated by MAINLAND TOYS LIMITED, we take the management of personal information seriously. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the New Zealand Privacy Act 2020 and the European Union General Data Protection Regulation (GDPR).
- Data Controller
The data controller responsible for your personal information is:
Entity: MAINLAND TOYS LIMITED
- Registered Address: 419 Marshs Road, Halswell, Christchurch, 8025, New Zealand.
- Company Number: 8838909
- Email: educational@playpuzzlenest.com
- Information We Collect
We collect only the data necessary to fulfil our contractual obligations to you:
- Identity & Contact Data: Name, shipping address, and email address.
- Transaction Data: Details about products purchased and payment confirmation status.
- Technical Data: IP address and browser type, utilized solely for operational stability and fraud prevention.
- Payment Processing & PCI Compliance
To ensure the highest level of security, Playpuzzlenest utilizes Stripe as our third-party payment processor.
- Security: Your payment details are collected and processed directly by Stripe via their secure, encrypted servers.
- Data Minimization: MAINLAND TOYS LIMITED does not store, transmit, or have access to your full credit card numbers or sensitive CVV codes. Our operations are designed to remain compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
- Third-Party Sharing
We only share your information with trusted service providers to the extent necessary to fulfill your order (e.g., sharing your address with logistics partners for delivery). We do not sell your personal data to third parties. - Data Retention
Financial Records: In compliance with New Zealand and European tax regulations, transaction-related data is retained for 7 years.
- Customer Support: Correspondence is retained for 2 years to ensure continuity of service.
- International Data Transfers
As a New Zealand-based company, your data may be processed outside the European Economic Area (EEA). New Zealand is recognized by the European Commission as providing an adequate level of data protection, ensuring your information remains secure. - Your Rights
You have the right to access, rectify, or request the erasure of your personal data. To exercise these rights or to lodge a query, please contact our Privacy Officer at educational@playpuzzlenest.com. - Policy Updates
This policy was last updated in April 2026. Periodic revisions will be posted here to reflect evolving regulatory standards.